Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Times
Estimated delivery times are:
• Standard Shipping: 3–7 business days
• Expedited Shipping: Available at checkout when applicable
Delivery times are estimates only and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update after shipment.
Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.
Lost or Delayed Packages
While we work with reliable shipping carriers, we are not responsible for delays caused by the carrier. If your package appears lost, please contact us and we will assist in filing a carrier investigation when applicable.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the product, packaging, and shipping label. We will review the claim and work toward a resolution.
Shipping Restrictions
We currently ship only to locations where our products are legally permitted. Certain products may be subject to shipping restrictions based on local regulations.
Contact Us
If you have any questions regarding shipping, please contact us.